How CellFin App Can Help You with Money Transfer, Remittance, and More

CellFin: The Ultimate Digital Banking Platform

Are you looking for a convenient, secure and hassle-free way to manage your finances? Do you want to access a range of digital services and transactions from your smartphone? If yes, then you should try CellFin, the omni-channel platform of Islami Bank Bangladesh Limited (IBBL).

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CellFin is an app that allows you to open an instant bank account, add money from any bank account or card, send and receive money, pay bills, buy tickets, and much more. You can also link your IBBL debit, credit or prepaid cards and accounts to CellFin and enjoy seamless banking services.

In this article, we will explain what CellFin is, how it works, and how you can use it for various purposes. We will also show you how to manage your CellFin account and enjoy the offers, promotions and notifications from IBBL.

What is CellFin?

CellFin is an app that provides you with a digital banking platform that is easy, fast and secure. You can download the app from Google Play Store or App Store and register with your mobile number and national ID number. You can also use your face recognition or fingerprint to log in to the app.

With CellFin, you can create a bank account in minutes without visiting any branch or filling any form. You can also link your existing IBBL cards and accounts to the app and access them anytime, anywhere. You can use CellFin to perform various transactions such as:

• Add money from any bank account, mCash, VISA, MasterCard or Diners

• Receive foreign remittance

• Send money to any bank account or mobile wallet (bKash, Nagad, mCash)

• Fund transfer to IBBL prepaid card

• Card-less cash withdrawal from ATM

• Merchant payment and e-commerce transaction

• Mobile top-up and bill payment

• Buy bus, launch and air tickets

• Pay government fee with Automated Challan System

• And many more

Features and benefits of CellFin

CellFin is not just an app, it is a complete digital banking solution that offers you many features and benefits such as:

• No minimum balance requirement or monthly fee

• No service charge for most of the transactions

• No limit on the number of transactions per day

• Instant confirmation and receipt for every transaction

• 24/7 customer support via phone, email or chat

• Secure transactions with encryption, OTP and biometric verification

• Attractive offers, promotions and notifications from IBBL

• Compliance with Shariah principles and Islamic banking rules

How to open a CellFin account

To open a CellFin account, you need to follow these simple steps:

• Download the CellFin app from Google Play Store or App Store

• Open the app and tap on "Register"

• Enter your mobile number and national ID number

• Verify your mobile number with OTP

• Capture your face image for face recognition

• Create a 4-digit PIN for login

• Select a security question and answer for recovery

Agree to the terms and conditions and tap on "Submit"</li How to add money to CellFin

To add money to your CellFin account, you have several options. You can use any of the following methods:

• Add money from any bank account using internet banking, mobile banking or ATM. You need to select CellFin as the beneficiary and enter your CellFin account number and mobile number. You will receive a confirmation SMS and notification on your app once the money is added.

• Add money from mCash, the mobile financial service of IBBL. You need to dial *259# from your registered mobile number and select "Send Money" option. Then, you need to enter your CellFin account number and amount. You will receive a confirmation SMS and notification on your app once the money is added.

• Add money from VISA, MasterCard or Diners card. You need to tap on "Add Money" option on your app and select "Card" option. Then, you need to enter your card details and amount. You will receive a confirmation SMS and notification on your app once the money is added.

How to send and receive money with CellFin

To send and receive money with CellFin, you can use any of the following methods:

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• Send money to any bank account or mobile wallet (bKash, Nagad, mCash). You need to tap on "Send Money" option on your app and select the destination. Then, you need to enter the recipient's account number or mobile number and amount. You will receive a confirmation SMS and notification on your app once the money is sent.

• Send money to another CellFin user using QR code. You need to tap on "Send Money" option on your app and select "QR Code" option. Then, you need to scan the QR code of the recipient or enter the QR code manually. You will receive a confirmation SMS and notification on your app once the money is sent.

• Receive money from any bank account, mobile wallet or foreign remittance. You need to share your CellFin account number or QR code with the sender. You will receive a confirmation SMS and notification on your app once the money is received.

• Receive money from VISA Direct, a service that allows you to receive foreign remittance directly to your CellFin account. You need to share your CellFin account number with the sender who can use any VISA card or VISA Direct enabled platform to send money. You will receive a confirmation SMS and notification on your app once the money is received.

How to use CellFin for various transactions

CellFin is not only a digital banking platform, but also a digital lifestyle platform. You can use CellFin to perform various transactions that make your life easier and more convenient. Here are some of the transactions that you can do with CellFin:

Card-less cash withdrawal from ATM

You can withdraw cash from any IBBL ATM without using any card. You just need to tap on "Cash Out" option on your app and select "ATM" option. Then, you need to enter the amount and confirm with your PIN or biometric verification. You will receive a 4-digit code on your app and SMS. You need to enter the code on the ATM screen and collect your cash.

Merchant payment and e-commerce transaction

You can pay for your purchases at any merchant outlet or online store that accepts CellFin as a payment method. You just need to tap on "Pay" option on your app and select "Merchant" or "Online" option. Then, you need to scan the QR code of the merchant or online store or enter the QR code manually. You will see the details of the transaction on your app and confirm with your PIN or biometric verification. You will receive a confirmation SMS and notification on your app once the payment is done.

Mobile top-up and bill payment

You can top up your mobile balance or pay your utility bills with CellFin. You just need to tap on "Top Up & Bill Pay" option on your app and select the service provider and amount. You will see the details of the transaction on your app and confirm with your PIN or biometric verification. You will receive a confirmation SMS and notification on your app once the transaction is done.

Buy bus, launch and air tickets

You can buy bus, launch and air tickets with CellFin. You just need to tap on "Ticketing" option on your app and select the mode of transportation, destination, date and time. You will see the available options and fares on your app and select the one you prefer. You will see the details of the transaction on your app and confirm with your PIN or biometric verification. You will receive a confirmation SMS and notification on your app once the transaction is done.

Pay government fee with Automated Challan System

You can pay government fee such as income tax, VAT, customs duty, passport fee, etc. with CellFin using Automated Challan System (ACS). You just need to tap on "Government Fee" option on your app and select the type of fee, amount and bank account. You will see the details of the transaction on your app and confirm with your PIN or biometric verification. You will receive a confirmation SMS and notification on your app once the transaction is done. How to manage your CellFin account

CellFin is not only a digital banking platform, but also a digital account management platform. You can use CellFin to manage your IBBL cards and accounts, check your balance and statement, and report any issue or complaint. Here are some of the features that you can use to manage your CellFin account:

Add, block and unblock IBBL cards

You can add your IBBL debit, credit or prepaid cards to your CellFin account and use them for various transactions. You just need to tap on "Card" option on your app and select "Add Card" option. Then, you need to enter your card details and confirm with your PIN or biometric verification. You will receive a confirmation SMS and notification on your app once the card is added.

You can also block or unblock your IBBL cards from your CellFin account in case of loss, theft or damage. You just need to tap on "Card" option on your app and select "Block Card" or "Unblock Card" option. Then, you need to enter your card details and confirm with your PIN or biometric verification. You will receive a confirmation SMS and notification on your app once the card is blocked or unblocked.

Add IBBL accounts and issue cheques

You can add your IBBL accounts to your CellFin account and use them for various transactions. You just need to tap on "Account" option on your app and select "Add Account" option. Then, you need to enter your account details and confirm with your PIN or biometric verification. You will receive a confirmation SMS and notification on your app once the account is added.

You can also issue cheques from your IBBL accounts using CellFin. You just need to tap on "Account" option on your app and select "Issue Cheque" option. Then, you need to enter the cheque details such as payee name, amount, date, etc. and confirm with your PIN or biometric verification. You will receive a confirmation SMS and notification on your app once the cheque is issued.

Balance and account statement enquiry

You can check your balance and account statement of your CellFin account, IBBL cards and accounts using CellFin. You just need to tap on "Balance & Statement" option on your app and select the account or card you want to check. You will see the balance and statement details on your app.

Manage favourites and complain transactions

You can save your frequently used transactions as favourites and access them quickly from your CellFin app. You just need to tap on "Favourites" option on your app and select "Add Favourite" option. Then, you need to enter the transaction details such as recipient name, amount, etc. and confirm with your PIN or biometric verification. You will receive a confirmation SMS and notification on your app once the transaction is added as favourite.

You can also report any issue or complaint regarding any transaction using CellFin. You just need to tap on "Complain" option on your app and select the transaction you want to complain about. Then, you need to enter the complaint details such as reason, description, etc. and confirm with your PIN or biometric verification. You will receive a confirmation SMS and notification on your app once the complaint is submitted.

Conclusion

CellFin is a revolutionary digital banking platform that offers you a convenient, secure and hassle-free way to manage your finances. You can use CellFin to open an instant bank account, add money from any source, send and receive money, pay bills, buy tickets, pay government fee, and much more. You can also link your IBBL cards and accounts to CellFin and enjoy seamless banking services.

CellFin is not only a digital banking platform, but also a digital lifestyle platform that makes your life easier and more convenient. You can use CellFin to perform various transactions that are easy, fast and secure. You can also use CellFin to manage your IBBL cards and accounts, check your balance and statement, and report any issue or complaint.

CellFin is compliant with Shariah principles and Islamic banking rules. It also offers you attractive offers, promotions and notifications from IBBL. You can download the CellFin app from Google Play Store or App Store and register with your mobile number and national ID number.

If you have any questions or feedback about CellFin, you can contact us at 16259 (from mobile) or 09666716259 (from landline) or email us at cellfin@islamibankbd.com. You can also visit our website at www.islamibankbd.com/cellfin for more information.

FAQs

Here are some of the frequently asked questions (FAQs) about CellFin:

• What are the requirements to open a CellFin account?

To open a CellFin account, you need to have a valid mobile number and national ID number. You also need to have an Android or iOS smartphone with internet connection.

• What are the charges for using CellFin?

There are no charges for opening a CellFin account, adding money from any source, sending money to another CellFin user, card-less cash withdrawal from ATM, merchant payment and e-commerce transaction, mobile top-up and bill payment, buying tickets, paying government fee, and managing your IBBL cards and accounts. However, there may be charges for sending money to other bank accounts or mobile wallets, receiving money from VISA Direct, issuing cheques, and complaining transactions. You can check the charges on your app or website.

• What are the limits for using CellFin?

There are no limits on the number of transactions per day for using CellFin. However, there may be limits on the amount of transactions per day, month or year depending on the type of transaction and the source or destination of the transaction. You can check the limits on your app or website.

• How can I get help or support for using CellFin?

You can get help or support for using CellFin by contacting us at 16259 (from mobile) or 09666716259 (from landline) or emailing us at cellfin@islamibankbd.com. You can also visit our website at www.islamibankbd.com/cellfin for more information.

• How can I update or change my CellFin account information?

You can update or change your CellFin account information such as mobile number, national ID number, face image, PIN, security question and answer, etc. by tapping on "Profile" option on your app and selecting "Update Profile" option. Then, you need to enter the new information and confirm with your PIN or biometric verification. You will receive a confirmation SMS and notification on your app once the information is updated.

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